five My spouse and I chose to commence our auto shopping Sunday. We parked our motor vehicle and walked close to every one of the dealerships, we literary arrived back in this article for Vo! He was so good rather than a pusher, we constantly operate from salesman who occur and throw 10000 inquiries on you.
Extremely unprofessional service. In spite of everything this we were being by no means content with the way they serviced our motor vehicle in advance of we pulled out with it. So it took them 4 times In the end this to service the car appropriately. The one Qualified person there was Mr. Curtis, he apologized to us lots of persistently and was there with us The full very last several hours of our car or truck delivery time. We also sent an e-mail into the president of the corporate, Mr.Patrick but until these days no response. About all we have been talking about The Maserati, one of many high end automobiles and service is poor. We are certainly unhappy about all.
And while you’re within the mobile phone, give Maserati North America a get in touch with and inform them that should they’re gonna Identify a dealership in Allentown freakin’ Pennsylvania — a bustling metropolis home into a regional airport which offers professional flights that go all of the solution to Pittsburgh — the minimum they might do is additionally stick one within 400 miles of latest Orleans.
2 I ordered a used Maserati listed here partially due to 90 day Automation guarantee they provide. It turns out this guarantee turns out to generally be a certain amount of a fraud. They demand you high rates to diagnose The difficulty ($760 in my situation) after which the guarantee organization arrives up with various reasons not to go over the issue (we include doorway actuators, not doorway latches, etcetera.
2 Had a not so very good service knowledgeable at this dealership. The scheduling was two months out within the time I called, reason not plenty of specialists/mechanics available. Appear to be unacceptable for any luxurious-brand name dealership. Advisor wasn't way too helpful or useful, would not seem to be participating with their occupation.
five George and Vo manufactured the method very simple and it did not feel like the traditional car purchasing expertise..Far better!
one Our 2015 Maserati is with the dealership since July twenty fifth. These days is Sep fifth. I am not absolutely sure what is going on on with my vehicle. We are trying to reach All people feasible together with their CEO but no luck however. Nevertheless, I am self-confident we can get there both through social websites or legally.
1 I would not suggest this place in any way. Positive the sales Maserati Near Chino group may be fantastic, but they're not the ones you work with for years When you decide to your car or truck. With regard to your service staff, The shortage of simple consumer service skills in this article issue me. Anytime I have termed to check with an issue, I get a distinct reply based on who I'm speaking to. I also Really don't fully grasp the service staff's Functioning hours. They only operate all through common business hours, without having weekend availability. No absolutely free loaner automobiles in the course of service, and an extremely restricted shuttle service.
five I had guarantee problem with my Quattroporte. Identified as it in, scheduled it, dropped it off and after that picked it up problem and Stress free of charge. Hanna did an incredible occupation!! She's The key reason why for this 5 star!! The one but significant downfall in this article is that they tend not to give A brief or courtesy car or truck.
I also reported as quickly I discuss with my partner I'll call him to obtain the service accomplished. He reported if I don’t agree to do it now, they gained’t get it done later on during the day. I thought dealers are suppose to aid buyers have their car or truck operate clean but it really looks like with them possibly say yes now when you're offering your automobile or It is far from going to happen. I felt bullied from the service Division. Please don’t to drop by Maserati of Stevens Creek.
5 Maserati of SC is a great dealer who can take time through the sales process to be aware of wants, wishes and fears. It requires a little extended than a conventional sales buying task, but ultimately, the worth that I been given was amazing.
five The very best car or truck shopping for encounter I've ever experienced. I went in that has a motor vehicle and price in mind and came out by using a car or truck and offer better than I expected. In no way any tension or rigidity during the negotiation process.
Several months afterwards the oil light is happening and all sorts of other lights. I'd to pay to obtain it mounted at an area shop. I really like my vehicle, but am so let down within the service with the dealership. I want I'd recognized All of this just before I procured my automobile.
5 It had been a fantastic expertise managing the sales personnel in addition to with the general manager, I'll recommend this dealer to my friends Thanks to Bryan Tam for contacting me to present a magnificent information